Lagos, Faro, Portugal
Summary
Oversees daily operational workflows, resource allocation, and logistical coordination across hospitality and tourism venues to maximize service productivity and operational efficiency.
Highlights
Analyzed operational workflows and resource scheduling data, successfully increasing overall operational output and throughput by 25%.
Streamlined inventory coordination and supply replenishment tracking, reducing stock variances and supply lag times by 15%.
Implemented digital reporting frameworks to monitor venue KPIs, saving 6+ hours of manual administrative oversight weekly.
Supervised and aligned cross-functional floor staff, enhancing guest service turnaround times and driving positive customer experience ratings by 20%.